Casebibliotek
Financial servicesHead of Market Surveillance

Analyst Augmentation at a Stock Exchange

Surveillance that read every filing by hand now reads everything — and escalates only what matters.

Scenariet

A mid-sized European stock exchange's surveillance and research teams were drowning in volume: hundreds of filings, announcements and news items daily, with analyst capacity to review only a sample. The head of market surveillance framed the problem plainly: the risk was not that analysts worked too slowly, but that the unread 70% of material was where the next incident hid.

The exchange deployed a RAG layer over its full corpus of filings and listing rules, so analysts query the entire record in plain language and get answers with citations. Alongside it, an agent-drafted alert system reads every new filing and announcement, scores it against surveillance patterns, and drafts a short brief for anything unusual — anomaly, rationale, source links. Human analysts review every alert before any action, and only analysts can open an investigation.

The design deliberately kept accountability visible: regulators were briefed early, every agent decision is logged with its evidence, and the escalation rules were agreed with compliance before go-live rather than negotiated after an incident.

A year in, coverage is effectively total rather than sampled, time from filing to first analyst look has collapsed, and analysts report their job shifted from reading to judging — the part regulators actually want humans doing.

Slik kommer AI inn i arbeidsflyten

  1. Ingestion

    AI

    Every filing, announcement and relevant news item is ingested and indexed within minutes of publication.

  2. Pattern screening

    AI

    Agents score new material against surveillance patterns: unusual disclosures, trading-adjacent language, rule triggers.

  3. Alert drafting

    AI

    For flagged items, an agent drafts a brief: what is unusual, why it may matter, with source citations.

  4. Analyst triage

    Menneske

    A surveillance analyst reviews each alert, dismisses or deepens it, and may query the full corpus via RAG.

  5. Deep investigation

    Menneske + AI

    For real cases, the agent assembles timelines and related filings; the analyst directs and interprets.

  6. Escalation & action

    Menneske

    Only a human opens an investigation or contacts a listed company; the decision and rationale are logged.

  7. Model review

    Menneske + AI

    Compliance and surveillance leads review alert quality monthly and tune thresholds and rules.

Spør om arbeidsflyten

ADA, taskforcens nestleder, forklarer nøyaktig hvordan menneske og AI deler arbeidet — spør om hva som helst.

Taskforcen: menneske + agenter

Teamleder — godkjenner hvert resultat

Teamleder — godkjenner hvert resultat

Agenter foreslår og utfører. Den menneskelige lederen godkjenner alltid det endelige resultatet.

Resultater

MetrikkFørEtter
Filing coverage~30% sampled100% screened
Filing to first analyst review2 days45 minutes
Analyst time on judgment vs reading35%75%

Viktigste læringspunkter

  • Total coverage beats sampled coverage — AI changes what 'thorough' means in regulated oversight.
  • Citations in every alert made regulator conversations easy instead of defensive.
  • Escalation rules agreed with compliance before launch prevented the hardest governance fights.
  • Analysts moved from reading to judging; retention improved as a side effect.

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