Exception Handling
Explicit rules for stopping, retrying, escalating or handing work to a human when an agent meets ambiguity or failure.
Exception Handling is explicit rules for stopping, retrying, escalating or handing work to a human when an agent meets ambiguity or failure.
It appears repeatedly across the KUOS case library because leaders need it at a real decision point: defining a boundary, assigning an owner, choosing evidence or deciding whether to scale.
Use it in practice by naming one current workflow, the accountable human, the evidence you expect and the condition that would make you change course.
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Bounded roles
CONTROL
Visible hand-offs
OUTCOME
Human owner
AGENTS & WORKFLOWS
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Related concepts
Seen in cases
Real-world examples where this concept appears in our case studies.
The Procurement Agent Boundary
AI workflows and agents: A team response
AI workflows and agents: A data boundary
AI workflows and agents: An investment choice
AI workflows and agents: A workflow under pressure
AI workflows and agents: An ownership gap
Den indkøbsagtens grænser
AI-arbejdsprocesser og -agenter: Et team-svar
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